Privacy Policy

YOUR PRIVACY MATTERS TO US

Effective Date: November 22, 2025

Massage La Rose Des Vents Wellness Spa (“we,” “our,” or “the Spa”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, book appointments, purchase products, or interact with us in person or online.

Information We Collect

  • Name, phone number, email address, and contact details

  • Billing and payment information when booking or purchasing

  • Appointment history and service preferences

  • Health details voluntarily provided to ensure safe treatment

  • Website usage data through cookies or analytics tools

  • Any information submitted through contact forms or membership sign-ups

How We Use Your Information

  • To process bookings, purchases, and payments

  • To deliver safe and appropriate spa services

  • To send appointment reminders and confirmations

  • To communicate updates, promotions, and service-related notices

  • To improve our website, services, and guest experience

  • To comply with legal or regulatory requirements

Health Information

  • Health details are used solely to ensure guest safety during treatments.

  • Information is accessed only by licensed professionals directly involved in your care.

  • We do not disclose health information unless required by law.

Payment & Financial Information

  • Payments are securely processed through PCI-compliant providers.

  • We do not store full credit card numbers on our servers.

  • Only authorized staff may access limited payment-related information.

Text Messages & Email Communications

  • By providing your phone number or email, you consent to receiving:
    • Appointment reminders
    • Service updates
    • Optional promotional messages
  • You may unsubscribe from promotional emails at any time.
  • Appointment reminders are considered transactional and cannot be opted out of while using our services.

Cookies & Website Tracking

Our website may use cookies to:

  • Improve functionality
  • Personalize user experience
  • Analyze site performance

 

You may disable cookies in your browser settings, but some features may not function correctly.

Sharing of Information

We do not sell your personal information.

We may share limited information only with:

  • Secure payment processors

  • Booking and scheduling systems

  • Email or SMS communication platforms

  • Legal authorities when required

Information is shared strictly for operational or legal purposes.

Data Security

  • We implement industry-standard security measures to protect your information.

  • While no system is 100% secure, we take reasonable steps to safeguard personal data from unauthorized access or misuse.

Your Privacy Rights

You may request to:

  • Access the information we have about you

  • Correct or update inaccurate information

  • Request deletion of your information where legally permitted

  • Opt out of marketing or promotional communication

Requests may be submitted by email.

Children’s Privacy

  • We do not knowingly collect information from individuals under 13 years of age.

  • If such information is discovered, it will be securely deleted.

Updates to This Policy

This Privacy Policy may be updated occasionally. The most current version will always be available on our website. Continued use of our services signifies acceptance of the updated policy.

Contact Information

For privacy questions or requests, please contact:

Massage La Rose Des Vents Wellness Spa

440 NE 5th Avenue, Delray Beach, FL 33483

info@massagelarosedesvents.com

(561) 265-5772