Memberships and Spa Packages in Delray Beach

A spa membership is an ongoing plan that is automatically billed each month until it is canceled. It may provide preferred pricing, priority booking, or access to selected massage and facial services.

A spa package combines several treatments into one scheduled experience, while a treatment series is a prepaid group of similar appointments, such as multiple 60-minute massages or facials. Packages and series are generally better for guests who prefer a one-time purchase rather than recurring monthly billing.

The current Memberships & Packages page does not display membership prices, billing dates, included monthly services, enrollment fees, or minimum commitment periods.

Before joining, ask the spa for a written membership summary showing the monthly charge, treatments included, member discounts, credit rules, cancellation procedure, and any additional fees. This makes it easier to compare the membership cost with booking individual appointments.

The page states that membership benefits may include priority booking, preferred pricing on selected services, and ongoing access to massage and skincare treatments. However, it does not identify which specific massages, facials, enhancements, or treatment durations are included.

Guests should confirm whether the selected membership covers a 60-minute massage, facial, service credit, discounted treatment, or another benefit before enrolling.

The current policy does not clearly state whether unused monthly credits roll over while a membership remains active. It only says that unused services or credits remaining after cancellation must be used within 60 days.

Ask the spa to confirm in writing whether active-member credits roll over, whether there is a maximum balance, and whether older credits expire. Do not assume that unused appointments remain available indefinitely.

Massage La Rose Des Vents requires at least 30 days’ written notice before the next billing cycle to cancel a membership. Monthly charges continue automatically until the cancellation becomes effective.

The page should identify the accepted cancellation method, such as email, written form, or in-person request. Guests should keep a copy of the cancellation request and confirmation for their records.

Unused membership services or credits must be used within 60 days after cancellation. They cannot be exchanged for cash or refunded.

Because availability may be limited, schedule remaining appointments as early as possible during the 60-day period. The spa should also clarify whether the membership must remain in good standing and whether any restrictions apply to those final appointments.

The current website does not explain whether memberships can be temporarily frozen, paused for travel or medical reasons, or changed to a different membership level.

Guests should ask about freeze fees, maximum pause length, billing during a freeze, credit expiration, and upgrade or downgrade rules before enrolling. Any approved change should be provided in writing.

No. The current membership policy states that memberships are non-transferable once activated or billed.

The policy does not clearly explain whether an individual service credit can be gifted to another person or whether package sessions can be shared. Gift certificates are transferable, but that does not automatically mean membership credits or prepaid package sessions are transferable.

Yes. Packages, series, and bundles generally expire 12 months from the purchase date unless a different expiration period is stated at the time of purchase.

Unused sessions are forfeited after expiration and are not eligible for a refund or account credit. Guests should receive the exact expiration date and included services in writing when purchasing.

No. The spa’s current policy states that memberships, packages, promotional bundles, and prepaid treatment series are non-refundable.

Standard appointment rules still apply when using these purchases. Cancellations generally require at least 24 hours’ notice, while late cancellations and no-shows may be charged the full service cost. Guests should ask whether that charge removes a prepaid credit, charges the card on file, or both.